Rated 1 out of 5 by JimmyJames7 Heating element goes out a lot
Heating element went out almost immediately, had to return to store. Then the elemet went out again, but construction is closed up so now I have to tear up the ceiling to get it out and return it again. This is very dissapointing and a lot of re-work. I should have read the other reviews, as I see others have had problems too.
October 22, 2013
Rated 5 out of 5 by GeneK Fantastic Bathroom Heater... Heat unit went out after 2 years,, easily replaced
We have had this for over 2 years. I am a bit of a handy person, so I installed the unit and had it professionally wired. ( I suggest get a professional to wire ) After 2 winters the Heater went out. Called Broan ...they were so nice. Sent replacement ...and we recieved it within 3 days. It was very very easy to install. We did not need to get back up in the attic, since it was designed properly. Replaced heater unit . ( 2 Screws ...installed from underneath the unit )
We will look for there products in the future .. GOOD JOB BROAN
December 5, 2013
Rated 4 out of 5 by rtswans1 Performs well, but wired wrong.
I installed two of these units to replace light/fan units. Installation went as expected - OK, but one of the units was wired incorrectly. The white, black and blue wires were switched which caused the breaker to trip. I diagnosed the problem by doing resistance checks on the leads. Now they both work good. The heater throws out a healthy blast of heat! Another problem is that it takes a 100 watt bulb. However, 100 watt bulbs are no longer manufactured. They have been replaced with the 23 watt CFL bulbs which don't physically fit in the unit. I used a 13 watt CFL bulb which is not as bright as a 100 watt bulb.
October 8, 2013
Rated 5 out of 5 by Gary Product Technical Support call: 1-800-637-1453
I got about 4 months out of the heater element I replaced on my dime. This time I called tech support and they explained, as others have stated, that the heater fan in older models does not come up to speed as fast as it should. They have a new heater fan with a new heater element they are more than happy to send to you. It is free and the shipping is free. The rep on the phone was great to deal with. No arguing. No when and where did you buy it. Pain free. I love good customer service and this is what I received. Call them.
November 8, 2013
Rated 4 out of 5 Bathroom Addition
product worked really good for a couple of weeks. summer was here and just thought i would check to see if the heater worked. sending new part for free because still under warrenty.Will see how this one works.
August 30, 2013
Rated 4 out of 5 by quad REPLACEMENT PARTS MADE EASY !!!
First 2 heater units failed in first 5 weeks.. BUT contacted tech service who is sending new unit asap.. FREE OF CHARGE & WARRANTY STARTS OVER.. Must say, I got the feeling that the new unit has BETTER QUALITY bearings on the blower motor shaft ( ball bearings) by comments made. It seems to me as if the motor turns the fan too slow on initial startup and causes the thermal protector to shut the heating unit down as it starts to overheat before fan turns full speed..personal opinion of course.. BUT the problem is that it won't let it restart after cooling down a bit, unlike older ones did.. REPLACING HEATER UNIT IS VERY EASY !!!~2 screws & 1 plug.. Less than perfect on scoring only because of initial problems..tech service very user friendly and easy to use..
May 23, 2013
Rated 4 out of 5 by mgmg Update to previous review - Broan fixed heater issuer
This review is from: Broan 100HL Directionally-Adjustable Bath Fan with Heater and Incandescent Light (Tools & Home Improvement)
When we initially purchased this fan it did not function correctly. The heater unit kept burning out after very little use. The manufacturer "Broan" was very responsive to this situation. They have since produced a new heating unit insert that they sent free of charge to us for both of our fans. It was easy to install, the heaters have been working very well since then. So far, no further problems. Thank you Broan for being a responsible company.
May 21, 2013
Rated 4 out of 5 by KeithB Easy install
This product was easy to install as I already had wiring in place. The heating element went out after only a few weeks. The customer service folks sent a whole new unit which was also easy to replace. It has been working fine for over a year now. It is pretty quiet while running and heats a fairly large bathroom within a few minutes.
March 23, 2013