What is the size for the ball chain?
The ball chain on my fan is broken and I am looking to purchase a replacement ball chain. What is the size for these ball chains?
Thank you for your question on the model 507 pull-chain, through-the-wall ventilation fan. This model uses a chain that is 30" long. The part number for the chain is 99450101 and it can be purchased from Customer Service at 800-558-1711. You can also purchase parts on our website under the Shop for Parts link.
If you have any further questions, please give our Technical Support Department a call at 800-637-1453.
Date published: 2016-08-01
I have a fan that is very similar to this but it is about 40 years old. I cannot find a model number anywhere on it.
I need a new J box cover and switch lever. It is the same idea as this one but the lever is longer and mounted to the side. Any help would be appreciated.
Thank you for your question on through the wall exhaust fans. Although through the wall fans are very similar to each other, the internal parts would not particularly be interchangeable. Please contact the Technical Service Department at 800-637-1453 for assistance.
Date published: 2016-02-23
507 wall fan that will not turn on
we have a 507 wall fan that will not work. It would run at lower speeds intermittently and then return to high speed all on its own for a few days. Now it won't turn on at all. I have used a multimeter to ensure that there is electric power at the plug and it reads 117.8 volts. Therefore, I'm assuming that the issue must be the switch or the motor. The switch does not seem to click or go all the way up once the switch trigger is released out of the way by the chain. Could you please advise on what to do next to pinpoint the problem?
Thank you for your question on the model 507 through the wall exhaust fan. From your description it would appear that the motor needs to be replaced. The part number for the motor is 99080176 and you can get it through the “Shop for Parts” link at the top of our web site page. Customer Service can also assist you at 1-800-558-1711 with ordering parts.
Date published: 2015-09-02