Getting foul odour smells in fresh air vent.
I have a HF3.1 Since it has been installed I always found that when we are cooking in the kitchen that you would always get the food smell in the bedrooms. I tried shutting the doors and it is always the same thing. The odour is coming in through the fresh air ducts. Not knowing any difference I never questioned it. Last week I had a contractor in and he asked me what was going on with it. Just wondering if you have any answers for me.
Thank you for your question on the model HR31 Air Exchanger. This does sound like the unit may be installed incorrectly or possibly an issue with the duct work. Please contact our Technical Support team for more assistance at 800-637-1453.
Date published: 2016-05-25